Shipping policy

Lost or Delayed Packages

Saltwater Creek Outfitters Co. is not responsible for delays caused by carriers (weather, holidays, etc.).
If your package appears lost, please contact the shipping carrier first.
If you still need help, reach out to us and we’ll do our best to assist you.

Incorrect Shipping Information

Please double-check your shipping address at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice a mistake, contact us immediately at [your email here] — we’ll try to fix it before it ships!

Damaged Packages

If your order arrives damaged, please email us within 3 days of delivery with photos so we can make it right.

We're a small, family-run boutique and truly appreciate your support.